Contact Center Services
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Wow customer care
Next Gen Global CX Services
NCC ® provides access to the best talent with the right skill set when you need it most with fully-certified agents dedicated to maximizing customer satisfaction, promoting your brand and encouraging repeat buying behavior.
Email Responses
Customers are online all the time — so NCC ® makes sure its CX agents are too.
Customer Interactions
NCC ® ensures to deliver the best quality service on every customer interaction may it be over the phone, email and other platforms. Regardless of the industry, NCC ® can cater your outsourcing needs and provide premium services all the time.
Outbound
- Telemarketing
- Appointment Setting
- Surveys
- Marketing Research
- Direct Mail Follow-up
- Prospecting
- Lead Generation/Lead Qualification
Inbound
- Live Answering Service
- Order Taking
- Customer Service
- Direct Response for Web Site
- Insurance Claims
- Seminar/Event Registration
- Reservation Desk
- Call Patching
- Order Fulfillment
Industries We Deliver Positive Customer Support Services to:
- Automotive
- Banking & Financial Services
- Construction
- E-Commerce
- Energy & Public Sector
- Higher Education
- Healthcare Services
- Media & Communications
- Medical
- Publishing
- Real Estate
- Technology
- Travel, Transportation & Tourism